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Please review the following before submitting your online report:  

  • Call 911 if there is a medical or psychiatric crisis or a crime in progress 
  • Call San Francisco Adult Protective Services Hotline (1-800-814-0009) to report physical abuse, sexual abuse, severe neglect, or if the situation is urgent and must be investigated in the next 24 hours. 
  • If you submit an online report, there is no need to call our APS Hotline to make a verbal report. Mandated reporters, please provide a direct phone number in the contact section. You will be contacted only if we need further information. 
  • If the subject of this referral resides outside of San Francisco County please contact the APS agency in their county of residence:
  • If the subject of this referral resides in a licensed care facility, please contact the Long-Term Care Ombudsman at 415-751-9788.